How To Conquer Customer Churn with AI

by in Marketing

We’re living in the age of the customer. Thanks to the proliferation of data, customers are more informed than ever before. There’s been a seismic shift in the power dynamic between businesses and customers. Armed with empowerment, customers are demanding that customer experience be put on a pedestal.

With customer churn top-of-mind for all businesses, forward-thinking companies are recognizing the value of leveraging artificial intelligence to avoid hemorrhaging customers. Artificial intelligence can be a game-changer in conquering customer churn. Here are four strategies to prioritize when harnessing the power of artificial intelligence for churn reduction.

Read the entire article on Forbes…

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About The Author

Falon Fatemi
Falon Fatemi - View more articles

Falon Fatemi is founder and CEO of Node, a stealth startup of ex-Googlers backed by NEA, Mark Cuban, Avalon Ventures, Canaan Partners, and more. Falon has spent the past five years as a business development executive doing strategy consulting for startups and VCs and advising a variety of companies on everything from infrastructure to drones. Previously, Falon spent six years at Google, starting at age 19. As one of the youngest employees in the company, Falon worked on sales strategy and operations focusing on global expansion, Google.org, and business development for YouTube.